Education & Training Administrator
Do you consider yourself to have efficient and effective organisational and administrative skills? Have you worked in an education setting and used learning platforms? You will assist with the varied projects we have in development and assist with the smooth running of the office by supporting the qualifications team and senior managers.
Job Title: Education & Training Administrator
Reporting to: Project Manager
Contract: Full-time, 2-year fixed term contract, potentially extendable/permanent
Hours of work: 37 hours per week
Place of work: BOHS Head Office, Derby UK / flexible work from home
Salary: £18,000 per year
Do you consider yourself to have efficient and effective organisational and administrative skills? Have you worked in an education setting and used learning platforms? You will assist with the varied projects we have in development and assist with the smooth running of the office by supporting the qualifications team and senior managers.
Overview of BOHS
The British Occupational Hygiene Society (BOHS) is a science-based, charitable body that provides information, expertise and guidance in the recognition, control, and management of workplace health risks.
As a learned and professional society, established for over 60 years, we provide internationally recognised qualifications, scientific conferences, membership services and publications. The Faculty of Occupational Hygiene within BOHS is recognised internationally as a significant professional examination and qualification body and plays a vital role in developing and maintaining the professional standards of its practitioners.
With around 20 staff, we are currently undertaking significant growth and modernisation.
Purpose of the Role
The purpose of the role is to support the qualifications team and Senior Management Team in making sure our aspirations for the future are met. There will be administrative responsibilities in all areas of operations, including our learning platforms, customer service, quality practices and support our projects and events scheduling. In order to hit the ground running it is very desirable that you do have knowledge of how the education or training industries operate.
What we expect of you
You will need to be personable, reliable, capable and willing to learn. You should have attention to detail with a calm, patient but tenacious approach, plus enthusiasm and determination, to learn new tasks, and get stuck into activities quickly and accurately.
The successful candidate will hold a Grade C or above in English and math GCSE (or equivalent) coupled with excellent skills in IT office applications; in particular Microsoft Office 365, SharePoint and Excel. Ideally you will have previous administrative experience, along with interpersonal skills and a logical approach to problems.
Ideally you will be tech-savvy, able to show us a thing or two and possess Excellent Excel experience (V-LOOK-UPS, pivot tables)
- Strong customer service skills
- Proven experience of electronic data management and VLE systems (Blackboard or Moodle type systems and exam management systems)
- Knowledge of Higher Education or Further Education or Schools procedures and policies and other Experience of Student Record Systems
- Ability to perform effectively under pressure with good personal organisation and time management skills and the ability to manage and respond to shifting priorities
- Effective written and verbal communication skills with staff, candidates, and contacts at all levels
What you can expect of us
- A flexible, supportive, and friendly working environment.
- Option to work from office or home flexibly in agreement with your line manager
- The chance to contribute towards making a real difference to the lives of people at work.
- A competitive charity salary.
- Generous holiday allowance 25 days annual leave (which includes 3 days Christmas office closure). Plus bank holidays.
- Comprehensive benefits package including contributory pension, life assurance and healthcare.
- On the job support and training, with the opportunity to learn a wide variety of office and organisational systems, and so improve your skills and develop your career
Responsibilities of the Role
Clear instructions will be given for all the tasks, which would include:
Projects: liaising with key stakeholders and subject matter experts to administer the projects that are involved with the creation of new qualifications or maintaining existing ones.
Systems: administration, creating and uploading resources and documents into our online learning and exam systems, helping staff, training providers and candidates to have an efficient and positive experience.
Collaboration: working with colleagues to ensure quality practices run throughout our operation and building and maintaining exam papers, question banks, marking schemes
Diary management Doodle polls, Outlook calendar invitations, scheduling virtual events and setting up conference calls, ensuring accurate records are kept, etc.
Governance: to support the administration of the business, including data gathering for management information, creating documents and information for meetings, minutes, regulation requirement and policies.
General: undertaking any other duties required by the Society for which you are skilled and able to undertake to ensure the smooth running of the Society.
PERSON SPECIFICATION
This table outlines the qualities, abilities and experience which are essential for this role and in addition those which are desirable in a successful candidate.
ESSENTIAL | DESIRABLE | |
QUALIFICATIONS | Educated to ‘A’ level or equivalent
GCSE English (A*-C) and GCSE Mathematics (A*-C) (or equivalents) |
A Level 2 or 3 Qualification ideally in business administration or customer service
|
Microsoft applications certificates, Microsoft Office 365, SharePoint and Excel. | Evidence of achievement in Moodle or Learning Management systems | |
EXPERIENCE | Administration of complex concepts | Working successfully with committees |
Working independently on complex tasks and collaboratively with stakeholders | ||
Experience in an education setting | Knowledge of Ofqual regulation requirements | |
KNOWLEDGE AND SKILLS | Customer service focus, with good verbal and written communication skills
|
Some knowledge of the third/charity sectors
Online software, such as video conferencing, messaging, project management, Doodle etc |
APPLYING FOR THIS POST
Further information on BOHS and its activities can be found on the BOHS website www.bohs.org
BOHS endeavours to be an equal opportunities organisation. We look forward to receiving an application from you. To apply for this role please email the following items to
Lisa Williams, Head of Commercial Qualifications and Training qualifications@bohs.org
- A current CV, which should be ideally not more than two pages.
- A covering letter or email with any other information you think is relevant for applying to this post.
If you do not hear from us within one week of the closing date, you should assume that in this instance your application has been unsuccessful. We do endeavor to respond to everyone but sometimes are unable to answer every application due to the volume of applicants.
Shortlisting and interviews
The closing date is Sunday 9th May 2021
Interviews for this position will take place virtually via Microsoft Teams week commencing 17th May on a suitable day to be arranged that week.